AGAFAY ADVENTURE TOURS

Privacy

Privacy Policy

Last updated: 11-06-2026

This Privacy Policy explains how Agafay Adventure Tours (« we », « us », « our ») collects, uses, and protects your personal information when you contact us, make a booking, or use our website. By using our website or services, you agree to the practices described here.

1. Who We Are

Agafay Adventure Tours operates desert activities and stays in the Agafay Desert, approximately 30 km from Marrakech, Morocco. For any privacy-related questions, you can reach us at:

  • WhatsApp: +212 661 887 020
  • Email: Agafayadventuretours@gmail.com

2. Information We Collect

We may collect the following types of information:

  • Booking and contact details — your name, phone number, email address, and the details of your booking (activity, date, number of participants).
  • Communications — messages you send us via WhatsApp, email, our contact form, or social media.
  • Newsletter information — your email address if you subscribe to our updates.
  • Technical and usage data — information collected automatically when you visit our website, such as your IP address, browser type, device, and pages viewed. (Confirm if you use analytics such as Google Analytics.)
  • Cookies — small files stored on your device to help the website function and improve your experience. See Section 7.

3. How We Use Your Information

We use your information to:

  • Process and confirm your bookings and respond to your enquiries.
  • Provide our activities, stays, and customer support.
  • Send booking confirmations and important updates about your visit.
  • Send newsletters or promotional offers, where you have agreed to receive them.
  • Improve our website, services, and customer experience.
  • Comply with legal obligations.

4. Legal Basis for Processing

We process your personal data on the basis of: your consent (for example, newsletter subscriptions); the performance of a contract (to handle your booking); our legitimate interests (to operate and improve our business); and compliance with legal obligations.

5. Sharing Your Information

We do not sell your personal information. We may share it only with:

  • Trusted service providers who help us operate our business and website (for example, payment, hosting, or messaging providers), under appropriate confidentiality obligations.
  • Authorities or third parties where required by law.

6. Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this policy, including any legal, accounting, or reporting requirements. When it is no longer needed, we securely delete or anonymise it.

7. Cookies

Our website may use cookies and similar technologies to keep the site working properly, remember your preferences, and analyse traffic. You can manage or disable cookies through your browser settings, though some features may not work correctly if you do. (If you use a cookie banner or specific analytics/marketing cookies, describe them here.)

8. Data Security

We take reasonable technical and organisational measures to protect your personal information against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Object to or restrict certain processing.
  • Withdraw your consent at any time, for example by unsubscribing from our newsletter.

To exercise any of these rights, contact us using the details in Section 1. Visitors from the European Union may have additional rights under the GDPR, and Moroccan residents are protected under Law 09-08 on the protection of personal data, overseen by the CNDP.

10. Third-Party Links

Our website and messages may contain links to third-party websites and platforms, such as Instagram, Facebook, TripAdvisor, and WhatsApp. We are not responsible for the privacy practices of those services, and we encourage you to review their own privacy policies.

11. Children’s Privacy

Our website and services are not directed at children. We do not knowingly collect personal information from children without the consent of a parent or guardian.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised « last updated » date. We encourage you to review it periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact Agafay Adventure Tours:

  • WhatsApp: +212 661 887 020
  • Email: Agafayadventuretours@gmail.com
  • Location: Agafay Desert, approximately 30 km from Marrakech, Morocco